A safe and secure setting
Varied play activities
A great holiday scheme
Boo!

How to book

Payment and bookings procedure   
Before the end of each month a booking form will be e-mailed to you for the following month. Booking forms need to be returned by the date stated on the form or at least a week before the beginning of the month. The quickest and easiest way to return your bookings is via e-mail. We also accept half termly bookings.

We expect full payment for sessions even if the child is collected early prior to the start of each month. Fees must be paid in advance of the month.

You don’t need to book for whole weeks, once you receive the booking form, just mark the dates required, they can be different each month if you wish.

We regret that refunds for cancellations cannot be made.

If you require additional or occasional sessions, please:

  • check for availability first giving as much notice as possible
  • pay as soon as a place is confirmed 

On receipt of your payment the place will be reserved.

If you have added an afternoon session within the same week, you need to notify your childs class teacher of the change. 

Payments can be made by Bank Transfer, Childcare Vouchers or Tax Free Childcare

If booking and payment is not received by the required date, your child will not be expected at the club, even if he/she is a regular attender. 

If you are a regular member of the club and no longer require the use of our service, please let us know. 

Childcare Vouchers
As a childcare provision registered with OFSTED, Hedgehogs can take payment using childcare vouchers. 

Tax-Free Childcare

As a childcare provision registered with Ofsted we can accept payments via Tax-Free Childcare. The Tax-Free Childcare is an online government service which helps working parents with the cost of childcare. To find out more about this service please see: www.childcare-support.taxservice.co.uk

Child Registration Form

It is crucial that the Registration Form is completed in full for each child as it provides contact names, your child’s doctor, allergy information, special requirements and gives staff contact information needed in emergencies. The club must be notified immediately of any change of these details. A child cannot be accepted in the club without a signed Registration Form.

Download the Child Registration Form here.

Absences
The club must be notified immediately in the absence of a child. If your child is not going to attend a pre-booked session at the Hedgehogs after school club, please notify us as soon as possible and no later than the end of the school day if it is a last minute cancellation.

If a child is absent and notification from parent has not been received, a member of staff will immediately go to look for the child to find the reason for the absence, however, an extensive and unnecessary search can be easily avoided if notification from parents is received.

Children safety is paramount and therefore is very important that we are notified about absences, please do not assume that if school personnel know of the absence of a child, the Hedgehogs must know as well, as Hedgehogs are a totally separate organisation.

If your child is attending a club or has a sporting event after school and will be late to the Hedgehogs Club, it is very important that you notify us.                         

Children attending other clubs       
If your child attends another club after school, before attending the Hedgehogs Club, please let us know by completing the space at the bottom of the booking form indicating the dates, activities and when we should expect your child.

You also need to inform us if your child is not attending their usual club so we can ensure he/she will be with us at the beginning of a session. 

Collection of children
You can collect your children at any time during the course of the afternoon, as long as they are collected no later than 6.00pm. You will need to pay for the whole session even if you collect your children earlier. If there is a problem in getting to the club on time then the parent must ring the club to advise of the reason for the delay and make alternative arrangements for the collection of the child. If you make alternative arrangements for the collection of your children you need to notify the club, giving details of the person who will be collecting on your behalf.

If a parent arrives after 6.00pm for any reason, a late charge of £10.00 per quarter hour will be incurred. This situation will only be accepted occasionally or under special circumstances. Please be aware that if a parent is late and we are not notified we will need to contact the police or social services as we are not responsible for children out of club hours.

Breakfast and After School Childcare. For children aged 4-12